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U.S. Embassy in Abu Dhabi Careers | Housing Work Order Clerk

Job Description

The U.S. Mission in the UAE is seeking eligible and qualified applicants for the position of Housing Work Order Clerk

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • The incumbent reports to the General Services officer and the Realty Supervisor, working under their direction to determine work priorities.

  • The incumbent is a primary point of contact for all Landlords??? maintenance requests, and Landlords??? related preventive maintenance scheduling and requests for services, and assures communication and coordination between the occupants and the landlords??? maintenance teams for action.

  • The incumbent is the customer service representative for the GSO-Housing Section, communicating with personnel from all levels within the Embassy and outside it.


Job Requirements

    Open to:

  • All Interested Applicants / All Sources

  • Open to the public

  • Education:

  • Completion of secondary school is required

  • Work Experience:

  • Three years of office and administrative experience in a customer-service office is required

  • Language:

  • English level III (Good working knowledge) Written/Speaking/Reading is required. (This may be tested)

  • Knowledge:

  • Must have a good working knowledge of an active office environment;

  • Be thoroughly familiar with reporting structures and the standard office hierarchy;

  • Must know how to support multiple persons simultaneously ;

  • Must know basic math, capable of handling currency ;

  • Must know how to set up and maintain a filing system.

  • Must be intuitive, customer service oriented and able to handle difficult customers with tact.

  • Abilities and Skills:

  • Must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports.

  • Must have excellent interpersonal skills and be able to handle a large workload and multiple tasks simultaneously.

  • Must be organized, methodical, decisive, and have professional telephone skills.

  • Must have strong computer skills, able to use the Microsoft Office Software Suite (Word, Excel, Power Point, etc.).

  • Must have good typing skills to write memos, populate spread sheets, and perform data entry.

  • Must have excellent filing skills to keep track of current and historical information, including documents that must be kept in the Housing library.

  • Must have a keen aptitude to work independently, have impeccable integrity, strong initiative, and good judgment and must maintain confidentiality

Job Details

Company/Organization: U.S. Embassy in Abu Dhabi

Employment Type: Full-time

Job Location: Abu Dhabi, United Arab Emirates

Duration of Post: Permanent

Salary/Compensation AED 93,249

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